Saturday, Dahisar, East.
Sandeep and me came out after watching “Jaane Tu….Ya Jaane Naa” As we walked toward the main road trying to get a vada pao or something to eat, we came to the restaurant. Just next to the restaurant was the BEST bus stop. As we walked past the bus stop we noticed an old man lying on the ground. It seems that he was drunk but we were not sure. He could have been sick too. Many people walked past by him as he lay on the floor. They looked back but were reluctant to help.
Yes! Mumbai can be heartless many times.
Sandeep and I stood there discussing if he was drunk or sick or in trouble. I remembered the number written on many Police Van and Police station about a helpline for children, senior citizen and women.
I was in no position to help the man for whatever reason and I was not sure if I could call the helpline for such a matter. I don’t know how they would take the call. Finally after encouragement from Sandeep, I called up 103. This helpline is for informing about crime and abuse against Children, Senior citizen and women.
You can give information in Hindi and Marathi. You can provide any information about a crime or abuse or anything that you think the Police ought to know or just want to help. You are not required to give any information about yourself so don’t worry about being hounded by Police or visit the police station to give a detailed report of what happened. Be clear while informing them and give correct address. Give them landmarks near the incident so that they can send someone to help immediately.
Just 10 minutes after we had made the call, a mobile Police van arrived at the location. We had made a mistake in giving them the exact address and I called back to give them the correct address. The Police attended the man. He was indeed quite drunk and seeing the police he promised to go home. But he was so drunk that he slept again on the footpath. The police made arrangement to give him lemon juice or tea from a nearby hotel. A stranger among the crowd came to pay for the tea.
Yes! Mumbai does have a heart many times.
By the time we had left, the Police were still trying to make the man stand.
It was heartening to know that the Mumbai Police reacted immediately and attended the call.
If you are in Mumbai and see any abuse against women, Senior citizen and children, be an alert citizen and please call up;
You can help someone in distress and get them help even if you are not in a position to help.
And Yes! Hats off to Mumbai Police for their prompt response!